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FAQ
Frequently Asked Questions - LUNUTS SEEDS & NUTS
ABOUT OUR PRODUCTS
WHAT MAKES LUNUTS NUTS AND DRIED FRUITS SO TASTY?
Lunuts has been offering high-quality nuts and dried fruits for years, bringing the best of nature to your table. We select only the finest, hand-picked products, processed without preservatives, using innovative techniques to retain their natural taste and nutrition.
WHERE CAN I BUY LUNUTS PRODUCTS?
You can purchase our full range of nuts and dried fruits online at lunuts.com. If you prefer in-person shopping, visit our branch at Hamila Center in Tehran or check out selected independent retailers, health stores, and delis where our products are available.
WHEN WILL I RECEIVE MY ORDER?
Orders placed before 2 pm, Monday to Friday, will be dispatched on the same day using our reliable delivery service in Tehran. Orders placed after 2 pm will be sent the next business day.
WHAT ARE THE SHIPPING OPTIONS?
We offer a convenient delivery service across Tehran. For orders over a certain amount, we provide free shipping. Track your order for timely updates on delivery status.
WHAT DO I DO IF I DON'T RECEIVE MY ORDER?
If your order doesn’t arrive as expected, you can track your delivery using the provided tracking ID. If you face any issues, feel free to contact our support team for assistance.
HOW DO I MAKE A CHANGE TO AN ORDER I HAVE ALREADY PLACED?
Our dedicated support team is ready to help with any order adjustments. For changes, call us at +98 [your phone number] Monday to Friday, 8 am to 5 pm, or use our online form for quick assistance.
DO LUNUTS PRODUCTS CONTAIN GENETICALLY MODIFIED (GM) INGREDIENTS?
No, none of our products contain Genetically Modified (GM) ingredients. We proudly offer all-natural products, and every item on our website includes a full list of ingredients and allergen information for your convenience.
DO LUNUTS OFFER GLUTEN-FREE PRODUCTS?
Yes! Many of our nuts and dried fruits are naturally gluten-free. Check our website’s gluten-free section, where all products are clearly labeled, and look for the gluten-free logo on our packaging. Contact us if you have specific questions about allergens or ingredients.
IS LUNUTS COMMITTED TO SUSTAINABILITY?
At Lunuts, we care about sustainability and the environment. We are committed to reducing waste through eco-friendly packaging and sourcing our products responsibly. We continuously strive to improve our operations to positively impact the environment and the communities we serve. Read our full sustainability policy on our website for more information.
